Privacy Policy
Introduction
At Hyderabad Farmhouse Rentals, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and mobile app.
Information We Collect
We may collect the following types of information:
Personal identification information (name, email address, phone number, date of birth).
Booking information, including dates, guest numbers, and the properties you view or reserve.
Payment information, processed by our payment provider. We do not store your card details.
Technical data such as IP address, browser type and device information.
Usage data such as pages visited and time spent on the platform.
Approximate location, only when you ask us to show farmhouses near you.
How We Use Your Information
The information we collect is used to:
Provide and maintain our services, including taking and managing your bookings.
Improve your experience and suggest properties that fit what you are looking for.
Send booking updates and reminders, and, where you have agreed to them, promotional offers.
Keep the platform secure and prevent fraud.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We share only what is needed to deliver a booking. The farmhouse owner receives the details required to host you, and our payment and messaging providers receive what they need to take a payment or send a notification.
Location Information
When you ask the website to show farmhouses near you, the distances are worked out inside your own browser. Your position is not sent to our servers, and the coordinates we hold for properties are approximate rather than exact.
Security
We implement robust security measures to protect your data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Delete Account
You have the right to delete your account. You can request deletion from your profile settings or by contacting our support team. We will remove your personal information, except where we are required to keep booking and payment records by law.
Your Rights
You have the right to:
Access, update or delete your personal information.
Opt out of receiving promotional communications.
Raise a complaint if you believe your privacy rights have been violated.
Changes to This Policy
We may update this Privacy Policy from time to time. The version and effective date shown on this page tell you which version you are reading.